Frequently Asked Questions
Everything you need to know about your Nécessaire experience.
What is the Nécessaire philosophy on ingredients?
We believe in Body Care as Skin Care. We use high-quality, effective ingredients like Niacinamide, Hyaluronic Acid, and Peptides, while excluding parabens, phthalates, sulfates, and silicones.
Are your products sustainable and eco-friendly?
Yes, we are Climate Neutral Certified and Plastic Neutral. We use FSC-certified paper for our packaging and prioritize recyclable materials for our bottles and tubes.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and in gently used condition.
Are Nécessaire products fragrance-free?
We offer both Fragrance-Free and Scented versions of our bestsellers. Our scents are derived from pure essential oils, never synthetic fragrances.
Do you test your products on animals?
No. Nécessaire is a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we ask others to do so on our behalf.